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Optum Rx Restores Phone Customer Service

Published Nov 04, 2025

Optum Rx Restores Phone Customer Service

The message below is from CalPERS Stakeholder Relations.

We are pleased to report that phone service to the Optum Rx call center has been fully restored today as of 8:21 a.m. CalPERS members can once again reach Optum Rx representatives by phone for assistance.

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Healthcare CalPERS Pharmacy Benefits

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