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Optum Rx Restores Phone Customer Service
The message below is from CalPERS Stakeholder Relations. We are pleased to report that phone service to the Optum Rx call center has been fully restored today as of 8:21 a.m. CalPERS members can once again reach Optum Rx representatives by phone...
Outage Disrupts Optum Rx Customer Service
The message below is from CalPERS Stakeholder Relations. As of today, Optum Rx is experiencing a phone service outage affecting all customer service lines. Callers are currently receiving a busy signal and are unable to reach Optum Rx...
Following Up on Letters from Optum Rx
The message below is from CalPERS Stakeholder Relations. As a result of the pharmacy benefits manager (PBM) transition from OptumRx to CVS Caremark effective January 1, 2026, Optum Rx must mail disenrollment letters to Medicare members as required...
Join the CalPERS Retiree Webinar
CalPERS Board of Administration Member Yvonne Walker invites you to attend a live town hall webinar on Thursday. Nov. 6. The event is scheduled from 11 a.m. to noon. Ms. Walker serves on the CalPERS Board, representing retired...
Who Won the 2025 CalPERS Member-at-Large Election?
Dear CSR Members, The results of the 2025 CalPERS Board of Administration Member-at-Large election were announced today. After a highly engaged campaign season and strong member participation, the following candidates have been declared the...
3 Days Left— Vote for Bei & Pacheco in the CalPERS Board Election!
Dear CSR Members, There are only 3 days left to cast your vote in the 2025 CalPERS Member‑at‑Large Board Election! The deadline is Sept. 29. Please make sure your vote is submitted before then. Our endorsed candidates, Dominick Bei (Position A)...
CalPERS Has a New Pharmacy Benefit Manager—What It Means For You
Effective Jan. 1, 2026, CVS Caremark (CVS) will replace OptumRx as the new pharmacy benefits manager (PBM) for select CalPERS health plans. CVS will manage retail, mail-order, and specialty pharmacy services for affected Basic plans. SilverScript...
Bring Your Dental and Vision Benefit Questions Here
With less than a month remaining in CalPERS Open Enrollment, now is the right time to get informed about benefits beyond your medical and pharmacy coverage. The California Department of Human Resources (CalHR) administers dental and vision benefits...
Take Charge of Your Health Benefits, Attend the Open Enrollment Webinar
CalPERS invites you to an Open Enrollment Webinar on Wednesday, Sept. 10 at 11 a.m. Joining will help you make informed choices about your health benefits for 2026. This online event is free to attend and will be livestreamed on YouTube. The...
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